I have had many years experience as a Receptionist/Customer Service Worker. I am professional, hard working, and strive to achieve perfection. Below I have included a copy of my Resume to give you an idea as to my experiences. Please note not included in this is the numerous Business Study courses I have completed and the work positions I have held all Office Related.
Skills/Abilities
Typing, 75wpm,98% accuracy, Customer Service Work, Food Preparation, Telemarketing, Sales, Factory Work, Organisational skills, Data Entry, Retail, Cash Handling, Stock Control, Assay Lab, Accounts, Animal Husbandry, Freelance Journalism, Humanities, Call Centre Operator, Filing, Faxing, Internet Usage, VDU, Word Processing, Am easy to adapt to any position and a quick learner. Supervisor/manager. Animal Husbandry, Forklift, Driving, Transcript, Internet Research, Call Handling, Legal, Correspondence, Inbound Call Handling.
Qualifications
Certificate in Animation, Interior Decorator/Design, 3rd year Honours Degree in Humanities with Literature, Certificate in Humanities, Food Hygiene Certificate, Diploma in Freelance Journalism. Typing Certificate. Certificate in Social Science.
Education
Year 11 SAS & 12 PES - Charles Campbell Secondary School
Year 12 Equivalent - Business Studies Course - Ingle Farm High School
Current: Diploma in Freelance Journalism - The Writers Bureau United Kingdom
Honours Degree in Humanities with Literature - The Open University United Kingdom
Bachelor of Criminology and Criminal Justice 1st year. – The Open University Australia
Relevant Experience
1996 - Assay Laboratory Assistant - Leonora, Western Australia
Duties: Checking soil for Gold, Using sifting machine, Testing soil for Gold samples.
1997 - Midjola Investments Pty Ltd - Customer Service Worker, Perth, Western Australia
Duties: Telesales, Customer Service, Filing, Typing up claims, Advertising, Cold Canvassing.
1997 - September… I moved over to the United Kingdom
1998 - Canterbury Foods Limited - Production Worker, Kent, United Kingdom
Duties: Food preparation, Factory Work, Cleaning, Stock Control, Preparation, Making of pastry products.
1999 - Eastgate Assistance - Customer Service Worker, Sittingbourne, United Kingdom
Duties: Customer Service Advisor, Assisting clients with their Insurance Claims, Organisation of Tradespersons to do Insurance Claim Assessments, Daily contact with Trade Companies, Call Centre Work, Filing, Submitting Insurance Claims for Clients on behalf of numerous Insurance Companies.
2000 - I came back to Australia for a holiday
2001 - Returned to the United Kingdom
2001- Chainstore Massacre - Shop Assistant, Kent, United Kingdom
Duties: Stock Control, Cash Handling, Sales, Customer Relations, Cleaning, VDU and Register usage, Occasionally, I would work up at the factory, ironing the clothes that would be displayed in the shop.
2002- Chicken Frankies Ltd - Supervisor/Manager, Kent, United Kingdom
Duties: Supervisor/Manager, Stock Control, Cash Handling, Ordering of Supplies, Management, Team Supervisor, Food Preparation, Cleaning, Customer Service, Accounts, Banking, Sales.
2004 - The Albion - Bar Staff, Kent, United Kingdom
Duties: Sales, Customer Service, Cash Handling, Cleaning, Preparation of Food, Serving of drinks.
2004 - I began studying Honours Degree in Humanities with Literature through the Open University, United Kingdom.
2006 - Citizens Advice Bureau, Advisor, Kent, United Kingdom
Duties: Helping people with legal matters, Assisting clients in filling out forms, Cold Calling, Advisor, Typing, Filing, Faxing, Word Processing, Client/Company Liasion, Problem Solving, Cash Handling.
2007 - August - I have now returned to Australia to live permanently.
2008 - was caring for my mother who had become ill. This required all of my attention.
2008-2009 - Gregs Mulch/Garden Goodies, OLDBURY, Western Australia
Duties: Bookkeeping, Accounts, Answering Calls, Sales, Answering Enquiries, Filing, Basic Office Procedures.
I am a hard worker, a quick learner, and am able to start any position immediately.
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References Available Upon Request
